FAQ

About

Who is Meal Time Box?

What makes Meal Time Box different?

Ordering & Subscription

How does subscription work?

How do I substitute meals for my Meal Box?

Can I buy single meals without subscribing to a Meal Box?

How do I send a gift order?

What if I'm not ready for my next subscription box?

Shipping

Where do you ship?

When do I get my meals?

How are my meals shipped?

What if I'm not home to get my delivery?

Which carrier do you use?

Can I get my meals delivered by USPS?

The Food

How is the food packaged?

How long does my food stay fresh?

What's the best way to heat up my meals?

Cancellation & Refunds

How to I cancel an order?

How do I cancel my subscription?

What is your return/refund policy?

I Have More Questions

Email

Chat

Phone (NEW)

Didn’t find what you were looking for? Contact us. Contact